Careers
Customer Facing
Sounds like you're Customer Facing material. At Virgin, we can sum up our approach to customer service in four words: Brilliant Basics; Magic Moments. We know how important it is to get the simple things right, to engage, inform, acknowledge and act, to be friendly, and to resolve. But we go beyond that. Because we think great service is also about making memories for customers. It's going the extra mile to make every customer feel special. So for our Virgin Atlantic Cabin Crew, it's about creating what we call Airphoria - the delivery of a truly exciting flying experience. And for the teams at Virgin Active, it's all about making every client feel relaxed, comfortable and energised.
I'm sold - show me what you've got.
I want to keep my options open - show me those statements again.
